UPPS 05.03.01 - Operating Guidelines for University Food Service
Operating Guidelines for University Food Service
UPPS No. 05.03.01
Issue No. 5
Effective Date: 8/28/2015
Next Review Date: 5/01/2020 (E5Y)
Sr. Reviewer: Director, Auxiliary Services
- This policy clarifies the joint interests of the divisions of Finance and Support Services (FSS) and Student Affairs (SA), and the LBJ Student Center (LBJSC) in working with the food contractor.
Auxiliary Services (AS), Facilities (FAC), Dean of Students (DS), Department of Housing and Residential Life (DHRL), LBJSC and Special Projects (SP) share the responsibility for the effective operation of the on-campus food service operation in conjunction with the institutional food service contractor. The following table indicates the operational decision areas, along with primary and input responsibilities:
Decision Area Primary Responsibility Input Responsibility Contract rates or negotiations FSS/AS SA/DS/DHRL/LBJSC Meal plan options1 SA/DS/DHRL/AS/LBJSC FSS Menu offerings1 SA/DS/DHRL/AS/LBJSC FSS How and where university serves food1 SA/DS/DHRL/AS/LBJSC FSS Meal ticket issuance FSS/AS SA/DS/DHRL Special temporary and weekend meals SA/DS/DHRL/LBJSC FSS/AS Accounting and fees FSS/AS SA/DS/DHRL Maintenance FSS/FAC/AS SA/DS/DHRL/LBJSC Contract performance FSS/AS SA/DS/DHRL/LBJSC Day-to-day performance in the delivery of contracted food services SA/DS/DHRL/AS/LBJSC FSS Development of standards and techniques for evaluating the delivery of contracted food services2 SA/DS/DHRL/AS/LBJSC FSS/SP Total financial integrity of food services FSS/AS/LBJSC SA/DS/DHRL Release of students from food service contract meal options for extenuating circumstances DS/DHRL/AS SA Appeal of release of students from contract meal options DHRL AS
1SA/DS/DHRL/AS/LBJSC received primary responsibility in these areas so they will make decisions when contract pricing or negotiations occur, which will elicit strong input from SA/DS/DHRL/AS/LBJSC by FSS.
2The Food Service Committee will establish standards for measuring the performance of the food service contractor. The committee will consider student survey results in assessing performance.
The director of Food Services will attend staff meetings with the directors of AS, LBJSC, SP, and DHRL on an as-needed basis and will cooperate with these directors for food service requirements in each of their respective areas. The Food Service Committee will resolve conflicts that may arise regarding food service.
REVIEWERS OF THIS UPPS
Reviewers of this UPPS include:
Position Date Director, Auxiliary Services May 1 E5Y Director, Department of Housing and Residential Life May 1 E5Y Director, LBJ Student Center May 1 E5Y
This UPPS has been approved by the following individuals in their official capacities and represents Texas State policy and procedure from the date of this document until superseded.
Director, Auxiliary Services; senior reviewer of this UPPS
Vice President for Finance and Support Services