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IT/PPS 03.01 - IT Service Rates for Income- Generating Accounts

IT Service Rates for Income- Generating Accounts

IT/PPS No. 03.01
Issue No. 1
Effective Date: 7/19/2018
Next Review Date: 7/01/2019 (EY)
Sr. Reviewer: Assistant Vice President, Information Technology Business Operations

  1. POLICY STATEMENTS

    1. This policy establishes the role of Information Technology Business Operations (ITBO) in the review protocols for service rates within the Information Technology (IT) Division.

    2. This policy complies with the policies and procedures identified in UPPS No. 03.02.04, Budget Planning and Monitoring for Income-Generating Accounts.

    3. This policy complies with the policies and procedures outlined in UPPS No. 03.01.09, Fiscal Responsibilities of Account Managers at Texas State.

  2. DEFINITIONS

    1. Income-Generating Accounts – accounts that are at least partially supported by sales and services generated by that account (i.e., Telecommunications Services, Learning Spaces, Computer Repair Center).

    2. Rates – chargeback amounts to the campus for services and products provided by the department.

  3. PROCEDURES

    1. All IT chargeback rates for services and products are reviewed annually by the appropriate account manager and ITBO during the budget development cycle.

    2. Each income-generating account must have an appropriate business plan by fiscal year that includes forecasted income, expenses, and contingencies.

    3. Reserves should be available for expenses for a minimum of one fiscal year.

    4. The assistant vice president for ITBO must approve any changes to service rates.

    5. The vice president for Information Technology is the final approval authority for all rate adjustments.

  4. REVIEWERS OF THIS PPS

    1. Reviewers of this PPS include the following:

      Position Date
      Assistant Vice President, Information Technology Business Operations July 1 EY
      Associate Vice President, Technology Resources July 1 EY
      Associate Vice President, Instructional Technologies Support July 1 EY
      Associate Vice President, University Libraries July 1 EY
      Chief Information Security Officer, Information Technology July 1 EY
      Vice President for Information Technology July 1 EY
  5. CERTIFICATION STATEMENT

    This PPS has been reviewed by the following individuals in their official capacities and represents Texas State Information Technology policy and procedure from the date of this document until superseded.

    Assistant Vice President, Information Technology Business Operations; senior reviewer of this PPS

    Vice President for Information Technology